Where do you ship?
We currently ship to the United States, the United Kingdom and Saudi Arabia. India is coming soon.
How long does delivery take?
Orders are dispatched within 1–3 business days and usually arrive in 7–15 business days. See our Shipping Policy.
Is shipping free?
Yes — shipping is free on every order.
How do I track my order?
You'll get a tracking link by email when your order ships, or use our Track your order page.
Which payment methods can I use?
All available payment methods are shown at checkout. Every payment is processed securely by Razorpay.
Will I pay customs duties?
No. All duties and import taxes are included in our prices.
Is Cash on Delivery available?
No. All orders are prepaid.
What if my item arrives damaged?
Email us within 7 days of delivery with a photo and we'll replace or refund it. See Returns & Refunds.
Can I return something I don't like?
Yes, within 14 days of delivery if it's unused and in original packaging. See Returns & Refunds.
How do I contact you?
Email viraaalhub@gmail.com. We reply within 24–48 hours.